Shipping & Delivery Policy — Beauty Lurela
At Beauty Lurela, our goal is to provide a smooth, transparent, and reliable shopping experience.
To ensure competitive prices and secure delivery, we ship products from multiple warehouses worldwide, using affordable and trustworthy carriers.
Please review our shipping policy below for details on processing, delivery times, and guarantees.
1. Order Processing & Payment
🔹 Payments usually take 1–4 business days to be confirmed.
Order processing begins only after payment verification.
🔹 Once confirmed, orders are typically processed within 1–4 business days.
Please note that during busy periods (such as promotions or holidays), processing time may be slightly longer.
2. Shipping & Delivery
We use reliable and cost-effective shipping services to keep your costs low and ensure safe delivery.
🔹 Standard Shipping (Free): Estimated delivery time is 7–15 business days after processing.
🔹 Tracking: Every order includes a valid tracking number, sent via email once available.
Tracking updates may take a few days to appear.
🔹 Split Shipments: Orders containing multiple items may be shipped separately, depending on warehouse availability.
You may receive multiple tracking numbers.
🔹 Delays: Delivery times are estimates. Delays may occur due to customs, holidays, weather, or local carrier issues.
We appreciate your patience and understanding.
⚠️ Note:
Beauty Lurela does not operate centralized warehouses like large retailers.
This allows us to keep prices affordable but may result in slightly longer delivery times.
3. Delivery Guarantee & Insurance
🔹 If your order hasn’t arrived within 60 days of shipment, you are eligible for a full refund.
🔹 We follow carrier policies and timelines, which may vary depending on the destination country.
🔹 In case of unexpected delays, we’ll contact you via email with the latest updates.
4. Address Accuracy & Delivery Issues
🔹 Please make sure your shipping address is correct at checkout.
Beauty Lurela is not responsible for incorrect or undeliverable addresses.
🔹 If tracking shows “delivered” but you haven’t received your package, please check with your local post office and neighbors first.
🔹 For any issues, contact us before opening a dispute with your payment provider — our support team is here to help!
5. Contact Us
For questions or support regarding shipping and delivery:
📩 Email: support@beautylurela.com
Thank you for choosing Beauty Lurela!
We truly appreciate your trust and patience while we make sure your order arrives safely and beautifully.